K

Kendra Banks

4 years ago

A couple weekends back my husband and I took my li...

A couple weekends back my husband and I took my little brother shopping for his first car. We had been to quite a few dealerships looking for the perfect first purchase when our search landed us at Deerfield Toyota and into the highly qualified and extremely helpful hands of Berly Quezada. As my little brother had never been through the car buying process (his other vehicles had been purchased by our parents) he was a bit anxious and very new to the whole experience. Berly and the rest of the staff were so patient and helpful throughout every step of the process, calming his nerves and giving him plenty of time to think through every decision they asked him to make. They were able to put him in the exact vehicle he was looking for, never once trying to upsell him or pressure him into expensive add-ons he didn't need. Berly truly went above and beyond for my brother, even going so far as to contact the previous owner to obtain the second key for the vehicle. I just want to say thank you so much to Berly and the rest of the Deerfield Toyota team for making my brother's first car purchase a truly enjoyable and exciting experience! My brother loves his car and we will be sure to recommend Deerfield Toyota to anyone looking for a new car!

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