RooterPlus! has terrible / non-existent customer s...

RooterPlus! has terrible / non-existent customer service. They were asked to perform a septic inspection during the due diligence period of a property I was purchasing. They ended up leaving significant damage to the driveway and landscaping of the property. The technicians left without a word of apology. RooterPlus! refused to deal with anyone else but the "current owner" of the property, which made it difficult for me to get any updates on the property I was about to own. I have emailed them pictures of the damages and asked for updates.. no responses. After lodging my complaint with the BBB instead, they returned to "fix" the damages. They told the BBB that the repairs were satisfactory to the property owner; I have talked to the seller of the property -- she was and is still upset with the damages. No one from RooterPlus! checked with her after supposedly fixing the damages. Pictures are worth more than a thousand words. I would post them here if I could.

Oh yes, they quoted additional septic repairs for about $2000+ during the inspection.. I'm getting a second opinion. NEVER use RooterPlus!