Joshua D

Review of Sahara Chrysler Jeep Dodge Ram

"Paid them to break my car."

"Paid them to break my car."

I went here to fix a wiring problem with my battery cables & get a fuel service done. They tell me the belt on my alternator needed to be changed as well. Told them I just wanted what I came in for done. Good enough so they get to work on it. I came in the next day picked it up, paid 300.00. I went on a Christmas vacation for a week.

My first day back from vacation, & the first time I turned on my car since I got it back from them & it doesn't start. I eventually get my car started but when I do theirs a weird noise my car never made before. This is a big problem.

So I call them back (on a sunday) I get a answering machine & tell them the problem. No returned phone call. I call back a few days later, get a appointment & I bring my car in. No call from them the next day, so I call them. I find out they didn't even look at my car & didn't even know it was there even after I brought it in talked with a employee. They apologized, accidents happen ok just get it figured out.

Next day they call back & tell me I need new spark plugs, a new fuel pump, cam sensor & a new crank shaft sensor, & that it'll be 1,716.00 to fix. wow ok. When did that all happen??

They then tell me they told me all this was broken my last visit and I told them I didn't want it fixed. So it was already broken, not their fault.

However my paper report they gave me the last time I came in determined that was not true. In fact it doesn't even say anything about the alternator belt they also said needed to be changed.

Truly I don't believe that all that just broke on my car, all at once right after I got my car back from them.

Would you believe that if that happened to your car?

Needless to say I took my car back without getting it fixed. I now have a broken car I need to get fixed somewhere else & I'm back to where I started. except 300.00 poorer. I like giving good reviews but this experience was just wrong on way to many levels.