Carole L.

Review of Palisade Medical Ctr

I really disagree with a few people who said the h...

I really disagree with a few people who said the hospital staff are rude/not polite or helpful and nosey. From my first time experience, they were very polite, and I even got a hug from one of them. Just as I was leaving 3 staff rush to me to make sure I knew the situation with a member of my family who was having a baby. It was nice of them to be concern and let me know because I am a very busy woman. The security staff was on point, helped me get a taxi to go home after the one I usually used could not be bother to show up.

The doctors were on point, the nurse who looked after the member of my family came in the room every time an alarm go off to check the IV bag to be replaced. No staff was rude and in fact it was night time and a very quiet night indeed. Maybe when some people came in day or night, the staff could have had a very busy day. Who know there could had been serious medical emergencies or seriously hurt patients brought in and the staff have to attended to them immediately. One have to understand these jobs are stressful and a lot of pressure and we should be grateful the staff doing their job and their best under so much demands/stresses. If you call for an appointment make sure you call the direct phone number or extension and you'll get through. If you call the reception desk/security desk you have to remember they get hundreds of calls a day. So asked the doctors who you are seeing for the extension numbers to make appointments. I have been to other hospitals like in NYC, and never have any good experiences with them but one in lower Manhattan. Palisades Medical Center to me have a "family aura" feels.