Jacquie Oswalt

Review of Oklahoma Employment Security C...

I was furloughed from my job due to Covid-19 and I...

I was furloughed from my job due to Covid-19 and I have been waiting since the 15th of March for a card as well as, unemployment benefits. Cannot file for weeks because the website always states a system error. I tried calling it in as well and it states that I need to answer additional questions. I try to do so and it won't allow me to do it. I talk to a representative and its a total scripted run around and your case is moved to critical and someone will call you. Just placating and BS. It is a Kafkaesque smoke and mirrors show because I've been waiting for that call to no avail. I'm not understanding why they can't complete the questions via the phone when I speak to a representative?? They can spot fraudulent claims at lightening speed yet they cannot complete claims for people that have been waiting months ? I have a neighbor who filed just weeks ago and have received both card and benefits. I feel have have been beyond patient and I have no other recourse but to join the other folks picketing out at the capital who are left out in the cold as well. Such an inept and disgraceful operation.