Denise Ocampo

Review of Fairmont Rey Juan Carlos I

We were appalled to see that the hotel is keeping ...

We were appalled to see that the hotel is keeping a lonesome swan with clipped wings under terrible conditions. It is kept in a filthy pond (hardly any water and it is so dirty it stinks) which it cannot leave. Who is supposed to take pleasure in this?! We don't understand what this animal cruelty has to do with the values of the hotel.