Way too many issues to mention them all. It all st...

Way too many issues to mention them all. It all started with them putting the wrong roof shingles on the wrong house. Our neighbors now have our black roof shingles and we have a greyish color, even though we paid more money to have black windows to match the black roof. In our contract, it also states that we will supply our own hard wood floor. They still went ahead and put some random cheap wood floor in anyway. Then the kitchen flooded and there has been no communication as to why it flooded. Now they have to replace the hardwood in the kitchen. The doors and windows were always left open in the home as well. Who knows who was coming in and out of the house. Josh, the manager, had the audacity to tell us that we gave them the go ahead to install their own cheap wood floor even though this manager was in no meeting for our house. We were supposed to get a big shower installed in the master bathroom yet we have a 30" wide shower with 2 shower heads?? Josh then says, that I am the size of 2% of their customers and never normally have an issue. (FYI I'm 6'2" 240, so if you're bigger than that you will definitely struggle getting into the shower.)
The tiling in the shower is uneven and have sunken into the wall. Some are spaced differently to others.
Josh's response "well you'll never be able to get it perfectly level." (They don't intend to do anything about it.)
At current they changed the locks and we aren't able to get in. We were suppose to close mid July but have no idea where we are at because no one at Eastbrook communicates with anyone else at Eastbrook. If you are looking to build with these builders, please for your own sanity, make sure you double and triple check your plans. Then continue to check in on the process of the build because there are so many mistakes that happen because they move too fast and there is no oversight on the work.