Mia Murphy

Review of Jiggs & Neil

Century 21 Neil Co is a horrible (or sadly, typica...

Century 21 Neil Co is a horrible (or sadly, typical) property management company. There s a reason only 200-some people like this page in a community of 20,000+!

We moved here from the Portland area this spring. My family and I rented a home in Green. From day one, I let every person I talked to there know that the carpets were in horrible condition and needed to be replaced. But I knew that they would try to say we did excess damage. Because that s how these guys make their money. Literally, if someone spilled water on the carpet, it turned orange. And, I was right. Neil Co charged me for cleaning the carpets, and added an additional charge for excess cleaning.

We found cockroaches shortly after moving in. I called Neil Co, I was told someone would come spray. Nobody ever showed up to spray. Additionally, they charged me another fee for flea treatment for my pets. My pets do not have fleas, they did not have fleas when I lived there, they did not have fleas before I lived there, and they don t have fleas now. So I m not sure why I m getting charged for flea treatment that wasn t necessary when I had cockroaches in my home.

They charged me approximately $300 for filling in holes and repainting. When they specifically ask that you don t fill in holes or touch up paint on the move out checklist. I knew we were only going to be in this home for a few months, I only hung up maybe 8 things with very small nails. How does it cost $300 to putty 8 small holes and dab some paint on it?

The bottom line is, they are saying that my family did $1600 worth of damage to a home in a matter of 6 months. I got my entire deposit back at my last rental, and I got most of it back at my rental before that. I have receipts and rental agreements to prove it. I expect that they would take what was owed to them, but it s so obvious that they scraped up any and every charge they could think of in order to make the most money off of us.

I know that this is pretty par for the course with property management companies. But it s sad for this area because they are the biggest property management company in town, so people have no choice. I m lucky to not have to rent anymore, but I think everyone should enter into agreements with eyes wide open! Your deposit is a donation to NeilCo. Don t expect to get treated fairly by these jerk offs.