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Stay at hotel was subpar, staff up front was nice ...

Stay at hotel was subpar, staff up front was nice enough. The issue we are having now in the aftermath of our stay is 475 pending from Expedia for the initial purchase, we have a 425 pending transaction and a 450 pending transaction from the hotel itself as if we were being double charged. Upon calling the establishment seeking resolution, the young man on the phone had the audacity to actually refuse to let me speak to management and that these hold fees are regular and that theres nothing he could do. Upon requesting a manager again after the informalities he actually aggravated the situation by speaking back to me and basically saying that I'm out of luck sorry. Then hung up on me. This kind of behavior and misrepresentation from a hotel in any kind of manner is unacceptable and reprehensible. One night in a 400 dollar room should not put up to 1,500 dollars worth of holds on my account. Because the hotel outright refused to settle my resolve, I have to move funds around my business

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