M

Michael
Review of Kuni Lexus

3 years ago

Maybe your dealership is good with personal experi...

Maybe your dealership is good with personal experience as customers enter the door. However, for me as an internet buyer, you missed the mark. Your salesman (Pierre) was not consistently in contact me and getting me the paperwork I needed. He did not get back to me in a timely manner as I contacted him. Your dealership did NOT detail the car. It was not washed/waxed. The carpets were not professionally cleaned. The leather was not cleaned and polished. There was grass shavings in the back hatch. The alloys were not cleaned and polished and had huge amounts of brake dust. All things considered, as an internet provider, I would give you a grade of a D.

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