Tony Cavan

Review of iiNet

Absolutely shocking. So slow it's unbelievable.

Absolutely shocking. So slow it's unbelievable.
Speaking with CS in Manilla is also painful. Had big issues getting connected initially. Had to get the Ombudsman involved. Service went ok for a couple of months and has since just practically dropped out. Cannot load webpages,send emails, watch Netflix. Called up about it and was told there was nothing wrong despite nothing working. All our devices work perfectly through phone hotspot. Cancelled today and feel the relief already. Having no internet is the same as having iinet internet except there is less stress.
Edit in response to reply:
We have decided to cancel through lack of outcome with trying to work through this and not as you have put it. There is nothing wrong with our newly installed lines. If however the problem persists with our new provider I will retract part of this review.
Thanks for your swift response. Pity it comes when making public statements and not when dealing directly trying to sort out our issue privately.