I have had very bad experiences with John Deere to...

I have had very bad experiences with John Deere to say the least. I originally purchased a John Deere 2038 at our local business in town. Randomly one day they decided to up and leave town, leaving the town with having to deal with a business now 50 miles away.

My latest experience with John Deere is one that s to be less than desired. I recently was snow blowing my driveway and heard a clunk. I got off my tractor and found a shaft on the ground and noticed my front axle was completely unhooked, and my tractor was laying on the frame. I found a full bolt laying on the ground. I was missing all four bolts holding the axle on. As this had came out it grabbed the housing above it and took those bolts out of that housing on the frame. So all in all 7 of 8 bolts were missing off my frame. I called John Deere in Presque Isle, Maine and they came to get it. The diagnosis came almost a week later.

They re claiming my front axle was not maintained properly and was not greased and caused the axle bolts to sheer off. I asked them asked them how many times this has occurred and they told me they d never heard of it. They then went on to say they ve only heard of 3 other cases ever. And that may be nation wide or even worldwide. I take my tractor twice a year to a local business man who had actually been a head mechanic at the prior John Deere business in town. He maintains my tractor twice a year and maintains all aspects of the tractor. Basically John Deere claims that I am one of 3 cases they ve ever heard of not greasing the front end properly. I find that very hard to believe.

So $2200 later, John Deere is failing to back their product. I also failed to mention my basic warranty expired a little over a month ago. This issue may have started before my warranty expired. But overall, John Deere is pushing a customer to the side and not backing their product. At what point should a landowner have to worry about their bolts falling out of their tractor. No locktite was found on any of the bolts either. So I will be selling my tractor and moving on to KIOTI or Kabota, with little care from John Deere themselves. A true shame. I will be done with John Deere as will many in my community bc of this. It s too bad that John Deere can not take care of their customers. I look forward to moving on to a new tractor and better service. It will not take much.