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Paige Edwards

3 years ago

We chose Rays to celebrate our 14th anniversary. ...

We chose Rays to celebrate our 14th anniversary. Made reservations explains it was our anniversary. We arrived and were promptly sat but sat in the front room which had a cafeteria vibe. It was so loud we couldn t hear our server introduce herself. Not what I expected for an anniversary celebration. We asked to be moved to the other side and was given a nice table in front of the bar, much quieter!!! We ordered the grouper and a steak (rare). Grouper was supposed to be horseradish encrusted so kinda spicy, it was super bland, no spice at all. Steak came out rare but it was charred/burnt badly on the outside. Lil black crispies falling off and had a very burnt taste which was overwhelming and undesirable. Server took forever to refill water so I had to share my water with my husband. A manager created us for the steak problems and instead of accepting the steak was too charred/burnt he said that s the way it s cooked. Not our first time here and have never had our $54 steak burnt before. The manager was kinda rude but did remove the cost of the steak. Let me add the AC was broken and we rushed through our meal because we were soaked with sweat. My nice pretty dress was stuck to my back side and my hubbies forehead was covered with sweat bubbles. We were not aware the AC was out until we asked why it was so hot half way through our meal. Happy anniversary, won t be back!

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