Rowena Ravenclaw

Review of Hotel Pennsylvania

We anticipated a room like the one on the website ...

We anticipated a room like the one on the website but upon arriving at our room we got something that fell far below our expectations. The suite was bigger than we thought so that was good but at some points, the carpets were held together by electrical tape. The worst thing by far was the bathrooms. The water temperature was so hard to control that we ended up being unable to use one of the showers. This was mostly because the knobs on the bathtub faucet were incredibly difficult to turn. Also, if you started the warm water you'd get water hot enough to potentially burn you. For reference it was hot enough to be coming out of a kettle. The showers also don t let out a good flow of water. The flow is so insufficient that you end up having more success with a cup and the bathtub tap. There s also this small metal door/ flap that s right below the towel rack and is covered in rust if you hang up your towel it tends to keep hitting the rusty flap. One of the bathroom doors had a broken handle that made it tricky to open. And finally one of the doors refused to stay open. None of the other doors closed automatically so we had no reason to expect that this one would be. As a result, our five-year-old sister ended up getting hit by the door.