Beware.

Beware.

The technician they sent to my house tried to pressure me into making a fast $7500.00 decision about what turned out to be a made-up issue. Phil put a camera in my main waste pipe and pretended to try and break through a clog. He said if I decided in two days that they would give me $1000 off, if I took more than two days it would be $8500.00. He said I could have a basement full of waste water at any time. He also told me to use his personal number not to call the main Genz-Ryan number but to call his personal number instead.

The technician (Phil) said I needed to have my yard dug up to fix a waste pipe and that they needed to bust through the floor in my basement to fix another pipe leading to the main pipe.

I was able to get another company to come in that same night, and their technician took less than 15 minutes to set up, stick the camera in the pipe and poke through a wad of toilet paper. He said there seemed to be nothing wrong with either pipe.

Beware