Where do I begin... They have cut the counter top ...

Where do I begin... They have cut the counter top wrong twice for the length. The edge cut was also done wrong but I was told sorry not our problem and you're stupid when I called. The quarts was also cut uneven. Scheduling is horrible the ladies in the office are horrible. The quarts was cut to short so the cabinet was exposed since they made the templets you would think it was their fault. They did not accept that they cut it wrong and said an extra $200 has to be paid to come back with the correct size piece. They spent 3 hours using a machine to take templets so how is it my fault? Why do I have to suffer and find more money?? This process has been going on for two months. I have been washing my dishes in a bucket. Was told the owner would call us to figure this out, that never happened. I've called 10 times and I'm always told we will call you back. They never do. We've missed several days of work because of this business.