Terrible customer service at Elmer in Southlake. W...

Terrible customer service at Elmer in Southlake. We have tried unsuccessfully to sign our toddler up for classes since he was 1.5 years old. He s now almost four. You cannot ever reach a live person in Southlake to speak to you and answer questions about class availability and sign ups.
You will be transferred to a call agent who seems to work at home. They will only offer you ONE class option and pretend there s no availability which I have trouble believing that after two years of trying and calling back and waiting, there s still only ONE 8am Saturday swim class available.(!?!) I have registered online countless times only to waste my time hoping new availability will open up and it never does. It has been such a waste of time dealing with this swim school.