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Mary Colbert

3 years ago

There was a mix up at reception which they sorted ...

There was a mix up at reception which they sorted out as I had email to prove my booking. The room was large, but despite the one radiator being on constantly, it was a tad cold. I think the draft from the window did nt help as the handle was broken and window not fully closed. The room decor very dated as is the hotel. However, the large bed was comfortable and clean. The bar food was tasty and generous. The staff polite . However, despite paying cash at the bar we were still charged for bar food on departure. We explained that we paid bar food but they walked for receipt. Somebody else charged food to our room by accident as they signed it under their own name. The receptionist apologised.
The breakfast was mediocre. As my husband said there was no love put in it !! Free Sunday newspapers were a nice touch.

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