J

Jay Solo

4 years ago

I've been a Hilton Honors member for some time now...

I've been a Hilton Honors member for some time now and won't ever stay at this location ever again.
Room for 2 adults & 4 children and bathroom door won't lock or stay closed.Stains on ceiling in bath as well as broken hardware. Bathtub valve had a drip to it so you have to play with to get almost off. Every night we had to ask then wait a while for towels being the room was set up for 4 occupants. There 4 days 3 nights & when I saw housekeeping on Saturday I asked if he missed my room cleaning. He replied no he would get it by 6:00pm so I tipped him in advance. Came back and beds still unmade and trash overflowing.They finally cleaned the last day. Don't complain to ladies at the desk because they act as if you are bothering them. Worst Hilton experience ever!

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