The hotel itself was beautiful. Service was sun pa...

The hotel itself was beautiful. Service was sun part. They could not find our reservation which was an ordeal within itself. Then the valet was a mess. Valet got off at 5 pm or something like that and regular hotel staff was moving cars. Coming back from dinner the person at the front took a long time to acknowledge us and the service manager was curt at best telling us that the valet had stepped away. Will stay elsewhere if in the area.