Joanna Hayes Review of Currys Digital, Milton Keynes
Terrible service and missold a tv as per trading s...
Terrible service and missold a tv as per trading standards. I bought a tv which was discounted got home and in the box was just a screen amd the wrong feet. No instructions, remote control, screws, power connection. No where on the box did it mention that it was missing items and no where in store did it say this.
I spoke to customer service and their response was I should have expected missing pieces because it was clearance. I spoke to 2 people on the floor before I bought it and not one of them mentioned that it was just a screen. Their offer for the inconvenience was 10% off the screen and my response was what am I to do with just a screen. It would cost me more to replace all the parts.
When I bought the tv the server waa stand offish which I presume was because I was using evouchers through work and because I used these vouchers I was told my only other option was to choose another tv because my refund would be in vouchers which I didnt really want to come back to currys. This meant I was left with a smaller tv I didnt really want as I would have gone elsewhere.

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