Dissatisfied. I will not do business here again. T...

Dissatisfied. I will not do business here again. They did not fix a legitimate problem and replaced a part that was probably good. When I called the service manager Gerald, he blamed it on aftermarket led bulbs which had nothing to do with the problem. He offered no solutions and did not call the Ford hotline for help. I have since moved this issue upline to Ford Customer Service to try and get a solution. I bought my F150 at Legacy and have had all my service done there, but no more. I will go to another dealership. They don't seem to know what they are doing or care about customer satisfaction. The service writer Valentine even got my vehicle confused with another customer.

After response from owner was posted, I still have not had a phone call or inquiry from them. The owner said that they would look into the ASAP. What does that mean? As soon as possible. 4 days later no response. Terrible customer service.