Karol Fillo

Review of Union poisťovňa a.s.

The worker behind the counter cannot see any data ...

The worker behind the counter cannot see any data on the health insurance taken out in the system, she does not see the status of the account, she cannot do anything. He probably only knows (or wants to) conclude new contracts. All data on insurance are said to be seen only by the "headquarters". Not a hint of willingness to help me with the said headquarters speed up the solution of the problem, why I do not receive notified supplements for medicines from the insurance company. So I don't know what such a branch is good for me as a client.