F

Came to this hotel for my girlfriends birthday and...

Came to this hotel for my girlfriends birthday and my friends engagement. Hotel room was okay, the customer service at the front desk was awful. We were lied to about the total price of the stay. The customer service rep who helped us day of check in said everything was included in this price. On checkout George Thomas Assistant director was completely useless and offered no assistance or for his colleagues mistake. If we were told the right thing in the beginning this wouldn t be an issue. The amount was 100 dollars more. Be careful with hidden fees at this hotel. We called before asking about hidden fees and they said no no everything is this price.

Great hotel but terrible staff,

Thanks Hilton for ruining a great time.

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