D

Danielle Baker

4 years ago

Would give ZERO stars, if it was an option. "Chuck...

Would give ZERO stars, if it was an option. "Chuck," who has been the only person who has answered the phone for me, working in individual plans, is the epitome of what kind of employee should not work with the public, let alone SELLING ANYTHING. When you can keep him on the phone for longer than 10 seconds, he is not helpful AT ALL in trying to find a plan suitable to your needs. The other times you get him on the phone, HE HANGS UP IN YOUR FACE! This happened 3 times today. The final time I called, I demanded to speak to someone else, yet he hung up immediately. I am no longer interested in obtaining health insurance through this company!

Comments:

No comments