J U Review of Island Auto Group Inc
From the initial internet chat to Pat to Les, ever...
From the initial internet chat to Pat to Les, everyone was awesome and so helpful at Island Toyota. I wasn't expecting to walk out of there with a car, let alone one that fit my budget perfectly, but the team got me in something I'm excited to own! Pat was super helpful, and I never felt pressured to buy or make a decision. After moving to SI, I learned some of the other dealers around here have a bad rep. I'll be sure to tell everyone about my experience. No need to go to Jersey...go to Island! Thanks, guys!
EDIT: I had to edit this from my original post when I purchased because I had an issue that should have never happened. I was sold a certified pre-owned vehicle in August, but when it started having issues I took it in to the service center in December and again in January. Come to find out it was not certified (or not put in the system as certified). I was made to feel like I was crazy from the service department and sales department until I provided my paper work that definitely said certified. They eventually made it right and the car is certified after several calls and a claim with Toyota. I do appreciate the end result, but make sure your car is 100% certified and in the system with Toyota (or whatever brand) before you walk off the lot. I probably wouldn't by another car from them just because the entire experience turned me off.
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