Alondra Delgado Review of Terry Reid's Kia of Cartersvil...
I did not purchase my vechicle here, but I recentl...
I did not purchase my vechicle here, but I recently moved to Cartersville and I happen to have had car troubles with my vechicle. I brought it here and was greeted by Ginger in the Service department who helped me right away and got me in without an appointment. She showed me to the waiting room and told me she would be back with any information. She than came back and explained all the multiple of problems with my car that I had not been informated at TWO different Hyundais that never once told me anything even after I had insisted multiple of times before that something was wrong and they kept saying everything was ok since there was no light indicating so. So it was nice to hear that there was actually something wrong with it since my car stopped turning on so obviously something was wrong. She than told me it would be a 2-2.5 hour wait that I was not prepared for but she managed to work with me and get someone else to help me run my errands while I waited. Such a great staff and understanding. Couldn't thank y'all enough for your kindness.
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