M

Michelle Ernst

3 years ago

Under no circumstances would I ever recommend Leno...

Under no circumstances would I ever recommend Lenox Hill Veterinarians to anyone with a sick or exotic pet. My bunny was in a lot of pain and showing serious signs of illness so I took him here after reading all the amazing reviews. The doctor did a quick examination and told me he wanted to run some tests. Hundreds of dollars worth of tests later I was called and told they were unable to determine what was wrong and wanted to run more tests that would cost a fortune. I asked to see the results of the tests they had run and after asking FIVE TIMES they were unable to give them to me so I'm still not sure they even ran the tests they said they had. As my bunny's condition worsened, I decided to take him to a different vet - The Animal Medical Center (AMC) - where they were able to run a quick test and tell me exactly what was wrong. The bedside manner of the vet at AMC was far superior and comforting every second. I'm amazed that Lenox Hill Veterinarians could possibly advertise as being a vet for exotic animals when they looked at and handled my bunny like they had never seen the species before. To make matters worse, EIGHT MONTHS after taking my bunny to Lenox Hill I get a bill from them charging me for a prescription I never ordered PLUS interest. So to sum up, if you are looking for a vet for a sick or exotic animal, I highly recommend you look elsewhere.

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