Arranged for my car to have a Collection and Deliv...

Arranged for my car to have a Collection and Delivery for its first service on Monday
1) arrived back home at lunchtime to find a loan car had been left on my drive without asking for permission

2) car returned to me only to find bonnet and wing covered with oil stain smears and finger prints

3) Driver had driven MY F Pace Sport back to me in full RACE mode.

Spoke to both Grahame Cairns and Jacob and arranged for car to be collected next day for a full valet and tank of petrol. Graham ,in particular , dealt with me in a very professional manner and was horrified with the chain of events.

4) prior to the return of my car I was informed that it had been seen by both gentlemen and was good to leave

5) On return I looked at the outside of my car and it looked fine

6) Due to work commitments the first time I sat in my car was today. The interior of the windscreen was covered in glass cleaner !! It took me 5 mins to get rid of this

I now do not have the energy to phone and go through all this again.

My Service experience has been diabolical and has somewhat taken the shine off a great years driving of my F Pace Sport.

Beware C and D drivers driving YOUR CAR in RACE Mode !