rachel reppert Review of The Inn at Reading
Was here a few nights ago. First I m upset about w...
Was here a few nights ago. First I m upset about when I called I was told the room would be $66 and some change. I got there and paid $76 and some change. Online it says $53. Then when I tried to get in Door 5 it wouldnt open at all. It was freezing and I had stuff in my arms. Had to call front desk from my cell phone just to have them say I should walk down to door 6 and try that one. I was NOT told about any $50 deposit that would be made with my card at check in. So two hours after I was checked in of course I m freaking out when I see $50 taken from my card. Then when I try to call front desk from my phone in my room using the front desk button I ended waking some poor guy up from another room because some how it called him instead of the front desk. I had to use my cell phone to call and the girl the at the time was very rude. I was not told about price of breakfast, or the vouchers that you apparently give out to only certain customers, so I assumed it Was included. So it took me forever to find my way to where the breakfast would be at just to find out I need a voucher or I pay $8. Then got lost on my way back to my room, asked the housekeeps for help , all said they don t speak English. Then at check out I asked would that $50 be put back on that day , I was told yes. Now I know it will be 3-5 days. The only positive thing that I can say Beside the beds being comfortable is that one out of 3 housekeepers did help me! Not sure of her name, just know she said she didn t speak English but handed me a pen and paper and prompted me to write what my room was . She took the time to direct me down the hall n around the corner to my room happily. She got a $10 tip from me for that. I m not one to ever leave bad reviews but this stay was not pleasant for me at all.
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