We purchased our 2011 motorhome from High River Au...

We purchased our 2011 motorhome from High River Autoplex (Jeff Friessen) at the end of June 2020, with great anticipation of a summer filled with a wonderful new experience for us as first time motorhome owners. NOT!! From the moment the cheque hit their hands it was "well I have 15 minutes to acquaint you with all the inner workings of your motorhome and how to deal with any issues that might arise as I have other customers waiting for me". (We were told they would spend as much time with us as we needed). We definitely felt rushed and pressured to move on. Once we got the motorhome back to our home town we thought we should spend some time familiarizing ourselves with the inner workings of it. The first thing we found was no oil when we checked the dip stick. We found this strange because Jeff had assured us that if there hadn't been a recent oil change they would do one before pick up. We took it upon ourselves to have the oil change done as we thought this was something that was minor, but once the motorhome was at the mechanics they found numerous other issues which, if a proper vehicle inspection had been done, should have shown up and been rectified prior to us picking up the motorhome. Some of the issues were safety related. We contacted Jeff and he said he would get back to us after he talked to his manager/boss. We are still waiting. We have asked for a copy of the safety inspection (which we are entitled too) and we are still waiting for that as well. More to come and also we found out we could not post our review unless we gave at least 1 star. So that is why they have received 1 star from us. Leo and Barb
UPDATE
We got a response from Jeff and the sales manager, Rod, and all of our major concerns have been resolved to the satisfaction of both parties. Thanks Jeff and Rod and we understand sometimes things happen. Leo and Barb