My husband and I recently met with a sales rep wit...

My husband and I recently met with a sales rep with Eastbrook to consider building a home with them - I ll spare her name, but she was extremely condescending and arrogant. She treated us as if our comments and questions were stupid and was clearly in a rush to get us in and out of her office. She wouldn t even go to the house with us that we wanted to see - she handed us the key and basically didn t want to deal with us. We re not looking to build a $600K home like she probably hoped for - however, I am a firm believer in quality customer service no matter your budget. We will not be doing business with this company. I realize this is just one person out of the whole company that we had a poor experience with, but getting this bad of a vibe from the very first person we met with turned us off immediately, and we will be taking our business elsewhere.