Michael Trop

Review of Ace Adventure Resort

The guides were great and it resulted on a fun day...

The guides were great and it resulted on a fun day of rafting. However, on ACE's website under their "COVID-19 response" they state in part, "Max number of people on the bus is capped. (Updated 6.7.2020) For full-day trips, guests will receive a prepackaged lunch on the river." Neither of these things were true for my trip. The bus was packed full and the lunch was buffet-style, served by the guides. Now, if that's how things need to operate due to having limited busses, personnel, or whatever else may be the reason, that's fine. But, these false statements should not be stated on their website which leads potential customers to believe the environment may be safer than it actually is.