Upon arriving, staff were very friendly and had my...

Upon arriving, staff were very friendly and had my room ready for me! Room was very clean and nice and bright. The second day, the bed was made poorly, but still clean!

Third day after returning from a 12 hour shift, arriving at the hotel after 5pm the room looked as if it hadn't been touched by housekeeping. When I went to the front desk all I got for an answer was, "I'll send housekeeping up"

I travel a LOT for work, and have stayed at hundreds of hotels throughout the years and coming back to a room that hadn't been touched yet is a huge let down, especially since it was already early evening.

The hotel market is fierce and I can honestly say that this experience has driven me away from wanting to rebook at another Holiday Inn Express.