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Myra Keith

4 years ago

I am writing for my niece. After a trip of having...

I am writing for my niece. After a trip of having planes delayed for hours, my niece and her traveling companion showed up at Villa Sol with a PRE PAID reservation for the room. It was already 9:30pm, there plane being 8 hours late. The desk clerk asked for a credit card. This is normal. They only had a debit card, which has never been a problem for them. The desk clerk then told them they would have to pay cash of $150.00 per night if they wanted to stay. That was $600.00. They refused, stating they would pay the deposit of $300.00 that they were required to pay on the debit card. The hotel refused and at 11:00 at night had the escorted my niece and her companion to the gate and left them standing there alone in a foreign country. Thank goodness, I live in Costa Rica and was able to pick them up and give them shelter. The fact that we live fairly close to Villa Sol was mere coincidence. Shame on this hotel!!! Was it because my niece is black? Was it because it was two girls? Shame shame on Villa Sol. NEVER go there!!!!

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