Ali Schmitz

Review of Pour House Grill

Owner was rude about their wet pizza telling us th...

Owner was rude about their wet pizza telling us that that is how's its made. Then finally saw how nasty it was and he put it through again instead of remaking a pizza for us..

You can't reply to comments however, I'll update my review in hopes you see it. This was last not last night; It's been several weeks. Our waitstaff shared with us that you were unhappy that we said anything about the pizza being wet and said "that's the way we make it." their exact quote. We asked that the pizza be removed from our bill. They came back out and said you finally checked the pizza and realized it was grossly underdone and "you put the pizza back through." again, exact quotes from your waitstaff. They seemed fairly frustrated with the service that they were being told to provide.

The waitstaff asked you to come talk to us and you were sirly and dismissive. You comped our 2x cooked pizza but the experience was wasted by this point.