I would NEVER recommend Amy to any buyer. Below is...

I would NEVER recommend Amy to any buyer. Below is purely based on my personal experience and opinions.

1) Amy always claimed she won me properties so quickly but other agents couldn't, which tried to make herself sound very good.

The fact was that I lost two properties bids from her. She won it just because she recommended me to put skyrocketed price and have almost no contingency to protect the buyer, so I'm not sure if it's always good or bad for the buyer. Learning from having no protection for the buyer, I also helped my friend win a property within same week learning this same "no protection" strategy from her.

2) She promised to give me back some commission back, which is supposed to be $3k+ (0.5% commission back). When my house was closing, she later said the calculation was based on her earning, say $300k*3%*0.5%, which turns out to be ridiculously small number. She's been with real estate for 2-3 years, how can she not know how to calculate this kind of commission back???

3) Before winning the transaction, she was very responsive and offered info. but after my houses were closed, her customer services attitudes and levels are significantly different from before.

My bottom line and value is Customer Obsession principle like Amazon services. It's a normal expectation as a customer who receives services for what we pay for. After she got paid $$$$$ from my houses, she said to me "we don't have further resources to support you".

4) She also insulted her client.

After I said to her that I feel her customer services are very different from winning the houses, she wrote me an email back saying "You are also condescending and completely unaware (even after my attempts to make you aware) of everything I did for you. "

I don't like people to judge me, including my family or friends. She got paid from my deals but still insulted me this way (from my perspective).