Maggie McLening Review of Austin Animal Center
If you enjoy mind-numbing bureaucratic inefficienc...
If you enjoy mind-numbing bureaucratic inefficiency and have unlimited free time, this is definitely the place to try and adopt a needy animal. In fact you can stretch it out to a full day if you go on the website first and pick out the dogs you want to see beforehand. Once you get to the shelter you will find that all of them are unavailable for one reason or another and will be invited to pick out an alternative. Spend an hour or so walking around the cages and choose a perfect pet, then take them for a walk and some bonding. To adopt your pet, get in line (via 'high tech' cellphone alert that is no better than tearing a number from a paper roll) and wait. And wait. And wait. Until just two people call you over and attempt to fill in forms, take fees, engrave dog tags, outline feeding plans etc AND go back to the kennels to fetch dogs one by one. If you're unlucky, as I have been several times you can even wait 2 hours to find the animal you have chosen has already been adopted and put back in its cage by mistake. To be fair, care of all the animals at the shelter is exemplary. Volunteers are kind, dogs clearly relaxed and cages are scrupulously clean. It is the administration which needs a good scrubbing.
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