A Frankenroom: When I arrived, they said they were...

A Frankenroom: When I arrived, they said they were sold out. I explained that I have a confirmed reservation. They said sorry, and tried to find me a room elsewhere, no rooms. After an hour of waiting they said they had a cancellation and would give the room.

The room seemed fine, but when I tried to sleep, all the room lights turned on by themselves. Get up, turn them all off, go to sleep, they all turn on again. Repeat the process 5 times that night.

Go to the toilet, water is dripping from the ceiling on to my back. From the looks of the discoloration on the ceiling, it has been happening for a long time.

I am convinced this room had been marked in the system as do not use, but since they overbooked, they gave it to me.

My complaint is the staff knew of the problems, and chose to do nothing.