best experience with customer service for an app e...

best experience with customer service for an app ever....i paid the garage for my spot after paying thru the app.....after informing customer service (which was super easy to access, and it took no time at all to get a person on the support side to respond, no robots!) they looked into the matter and refunded my SpotHero purchase sending me an additional $5 credit for a future purchase.......my only regret is that the parking garage gets my money and SpotHero doesn't....however, I would definitely recommend it and look forward to using SpotHero for future parking reservations....on a more general front, it is the only app i think of for finding cost effective parking in cities......<3