This review is focused on the car buying experienc...

This review is focused on the car buying experience, rather than the car itself, since I ve only had the car a few days (but wanted to give some positive feedback; though I m sure I ll love the car).

An unfortunate set of circumstances led to me needing to buy my first vehicle from outside the family. All I knew is that I wanted a Toyota my last two cars were Toyotas and I was very happy with them. I found what looked to me like a great deal on Mike Johnson s website, and quickly got a test drive set up. I was greeted at the dealership by Nicolette Reed, and she s the main reason I want to put this five star review down. Nicolette was incredibly kind with a great, easy going attitude, and an approach that never made me feel too pressured or like I was being sold to. What I really wanted to shout out about Nicolette is how much extra work she put in to seal the deal on the car, staying past her departure time (which I felt very bad about!) and arriving early next morning to ensure a tire issue would be fixed before I had work (though there ended up not being an issue at all, thankfully). I know how much I don t enjoy being held up past my clock out time, so I was grateful for Nicolette s kindness and the extra mile she went to make my first car buying experience a positive one. She was fun to talk to during the test drive and just gave an overall positive experience. I was also thankful for the gentleman who guided me through the paperwork, and I m sorry to not remember his name at the moment (I believe it was Gus Henao). He was a real straight shooter and I felt like he was giving me all the information I needed in an honest, straightforward fashion that I appreciated when it came to the nitty gritty details of warranties, loans, etc.

I m sure the car will end up being a great experience, too, but I wanted to go ahead and shout out the awesome service I received from these two employees.