Mena Enibu Review of Chevys Fresh Mexican Rest
The service here was terrible. It took a long time...
The service here was terrible. It took a long time to take our order and to serve us. It was my Birthday and I had been looking forward to eating here because it had been many years since I ate here because I moved away and there wasn't a Chevy's restaurant where I lived. Chevy's was one of my favorites before and I was excited that my daughter was taking me for my birthday. My daughter told the server it was my birthday and thought they were going to go through the whole birthday thing they usually do there, but it never happened. Actually, they brought our food to the table and there was a problem with my daughter and her friend's food. Mine was okay. She waited some time for the server to come back to let them know. After 30 minutes of not seeing the server she went to the front of the restaurant to let them know the problem. After another 30 minutes they finally brought their meals to them. By that time I was just about finished with my meal. We continued to sit there for another 45 minutes to an hour and we hadn't seen our server for the check. I feel we were totally ignored our whole time here. My daughter finally said she would go ask for the check and pay it from the front desk. Finally, as we were preparing to pay and leave when we saw our server by the front desk. It had been a total of 2 1/2 hours without the server not really caring to ask anything about our meal or any acknowledgement of our dining there. I saw the manager just before leaving and asked if they discontinued the birthday song and things and he told me that they still do it. I left from there feeling like I could have just went to any other mediocre eating establishment. The view was great but that service just offset the whole mood of my special day.
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