If anyone is planning a stay in Niagara.....please...

If anyone is planning a stay in Niagara.....please choose Embassy instead.
At Hilton, the staff is very rude....not helpful. We purchased a Queen Room, queen beds with Jacuzzi and a view. We got a double room, double bed with a jet tub. In the morning there was no hot water. I am not impressed with Hilton at all.