K
Kara Phillips Review of HYATT REGENCY NEW ORLEANS
The location is convenient (Super Dome is a 5 minu...
The location is convenient (Super Dome is a 5 minute walk) but the rooms are not in the best shape and it is a massive hotel (which I consider a negative). Elevators were frustratingly slow around the time the event we were in town for started because of the volume of people trying to use them. Staff can be very helpful but at check in we did not have one of the helpful staff members. Valet was also very slow. The rooms have nice decor but we did have issues with the air-conditioning. They are trying to modernize with upgrades to the lobby, elevators and the room decor but I think the age of this hotel shows through very clearly.
Comments: