4 years ago

I took my son to the emergency room because he had...

I took my son to the emergency room because he had a cycling accident, he hit a parked car at approx 18mph, he passed out and was for a time disoriented and had a one and a half inch laceration on his lower chin.
They triagged him after 5mins, but did not believe what we told them, they did not pay attention to his previous history regarding epilepsy.
He was immediately given pain medication by doctor Bush and no attention was given to his history of siezures and told to wait in an interior waiting area with inappropriate TV content, a show on the dark side of medicine.
At this point our insurance was taken with private information being asked auibly with no concern of the importance of privacy regarding sensitive personnal information, a Federal HIPPA law.
At this point we were sent to a trailer, their emergency room, where we waited for the next three hours. No CT scan was ordered until the fourth hour when the PA(physician's assistant) realized his history, or finally read the report. But not until the nurse made me call a fourteen year old boy who was at the accident to verify that my son had actually passed out. REALLY? They couldn't believe the parent of a fourteen year old boy, a minor, who had a large cut on his face and various scraps and bruises all over his body that he passed out?
After approximately four and half hours! My son finally recieved EMERGENCY MEDICAL ATTENTION! He was sutured after this.

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