Peter Brown

Review of MARTIN DOOR MANUFACTURING

Very thankful for the work Jeff did on my 17 year ...

Very thankful for the work Jeff did on my 17 year old Martin Door. Its a long story and I will try to condense it as much as I can. I'm a Facility Manager at the General Aviation side of the Salt lake City International Airport. I had called a company that I had been using in past to work on our commercial doors and thought that I would get the same treatment for my home as I would at work. I was wrong. The price for the spring replacement and door opener which was damaged was 1500.00. I then called Martin Doors and for some reason the number I called put me through to Precision Doors which they made it sound that they were affiliated with Martin Doors. Be careful about this when calling off the Martin Doors Website this has been an ongoing situation. When they arrived I had asked if they were with Martin Doors and they said that, no Martin Doors in a sense works for them. I was told all the problems going on with Martin Doors and how their company was in disarray. They quoted me a very high price and said that the springs would have to be specially made and they tried to up sale me on an opener that cost more because they said the garage door was heavy and I needed a heavy duty opener. 1,300.00 plus labor. Wow unreal. While Precision Doors was at my home I called Martin Doors again and told them they were here and they were shocked that Precision Doors was at my house. They immediately sent some one out from Martin Doors. The employee from Precision Doors had a sense that I was checking and they quickly got out of there. Jeff showed up with Martin Doors and took care of everything. In short the total for replacement of the springs, new opener, key pad and labor came to 887.00. Thank you Martin Doors for your great service and follow up. I will never go anywhere else. In the future I will be calling for any work I need done at home and here at work.

Thank you again.