I work for Metro Plumbing Inc. Very bad customer s...

I work for Metro Plumbing Inc. Very bad customer service. They scheduled a pump out and came back the next day saying they could not perform the pump out because we had done the work on the tank. The biggest problem with this is that is was scheduled for 8am-12pm and no one called to inform me that they would not be there. So the home owner and worker were just there waiting around for nothing. The lady in the office also stated she listened to the call and heard the employee inform they couldn't do the work. That is a flat out lie because I would have called someone else. Very dis honest and awful customer service. Would never refer or use this company!