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Mandy Recker

4 years ago

I had cervical fusion surgery at Blanchard Valley ...

I had cervical fusion surgery at Blanchard Valley - Findlay in June. I was beyond impressed. The place was very clean, every single staff member I encountered was friendly, smiling, and helpful. I felt very well taken care of! And I brag up the facility and the staff to everyone I talk to about my surgery. The nurses took amazing care of me. The surgical team was incredible! Even the food was fairly decent.

If I had to list one complaint, and the reason I didn't leave a 5 star review, it is this... HIPAA was not followed. I had three names listed on my release papers that were permitted to be in my room or be privy to my medical information. Two family members were escorted into my pre-op room without anyone checking with me first to see if they were welcome - their names were not on my paperwork. That was concerning to me as that is a pretty blatant disregard for my privacy.

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