Wayne Carlisle

Review of Moritz Chevrolet

Several months ago I had an electrical problem (wo...

Several months ago I had an electrical problem (wouldn't start at sperodic times) that wasn't showing a code. The service department said that the problem was the negative battery cable because there were problems reported in the past with the negative battery cable in other cars.

I informed them that the negative cable had been recently replaced. They told me it was probably a bad cable that was previously put on. Well almost $400 later, a month or so later the same problem came up. I carried it back to them and they said that the cable to the engine connection was corroded... So they replaced the cable earlier and all it was was a corroded connection? Throw 4 $100 bills out the window just because the technician didn't check for corrosion.

A month or so later.... same problem...speradic starting... I waited a while to carry it back, hoping it would get worse... It did... So I carried it back.... Well this time they said it was probably the positive cable because I told them I could wiggle the connection at the battery and it would start (do I get a refund for diagnosing the problem?)... $250 someodd dollars later it seems to be working... In fact when I took it up to the service department, they said 'It may not be able to be fixed!' What?????? You can fix anything!!!! If you want too!

It was just a bad connection of the positive cable going in to the battery positive cable end... And I had to tell them that! I said... i wiggle the poisitive battery cable and it starts!

I am totally upset with the way my problem was diagnosed and handled from start to finish!

I doubt you will publish this response!!!!!!