sent a pre-paid envelope on August 27 contact me a...

sent a pre-paid envelope on August 27 contact me after a week saying that the parcel was damaged and that harked back to the sender, or I could withdraw with them, the next day I am called back saying that the envelope was empty .. my house is called theft, and if you want to apply for conciliation to be compensated 4 brisk that the damage can not even do the complaint otherwise do not accept the question .... I am ashamed to be italiano..ladri authorized and covered ...